Contact
Last updated: 2026-08-30
How to reach the operator of IsItStillUp — for support, billing, privacy requests, or anything else.
1. Support
Email support@isitstillup.com from the address on your IsItStillUp account. We answer every message, typically within two business days — faster for anything affecting a live status page. Billing questions and refund requests (see our refund policy) go to the same address, or you can reply directly to any Paddle receipt.
2. Privacy and data requests
Requests to access, correct, export or delete personal data — whether you hold an IsItStillUp account or are a subscriber to a status page we host — go to support@isitstillup.com with the subject line “Privacy request”. Details of what we hold and your rights are in the privacy policy.
3. Seller of record
IsItStillUp is operated by Nancy Sahu, Bengaluru, Karnataka, India. Payments are processed by Paddle as Merchant of Record — the name on your card statement will be Paddle.